Shenzhen Castle Hotel, Shenzhen (CN) - Deals & Reviews

Excellent accommodations and shuttle services. Welcoming and attentive staff. Pleasant stay with great design. Favorite Thai restaurant, enjoyable buffet. Impressive resort gym/spa/pool.

Nothing.

Personnel is extremely HELPFUL. My room was very spacious, with balcony to relax on.

The hotel is very clean and has a nice restaurant on-site.

The manager Ivan provided excellent accommodations and shuttle services. The staff was welcoming and attentive. The Thai restaurant was our favorite, and the Friday dinner buffet was nice. We enjoyed the resort's gym, spa, and pool. The design and service were great.

Great experience at this resort! Staff was welcoming and attentive, making us feel very welcomed. the resort offers exceptional quality accommodations and various facilities like the gym, spa, and pool. we enjoyed the delicious dinner buffet, which had a wide variety of options to choose from. Another advantage is the resort's shuttle service, which allowed us to receive transportation easily. the resort provides amazing views and is located near a shopping center and the subway station, making it easy to navigate around.

I had an excellent stay at this hotel! The manager, Ivan, went above and beyond to ensure my comfort and satisfaction. He provided exceptional accommodations and arranged shuttle services to the nearby airport. The staff at the hotel were welcoming and attentive, making my stay truly pleasant. The design of the hotel was great, and the facilities, including the gym, spa, and pool. The Thai restaurant was my favorite, and I especially enjoyed the delicious Friday dinner buffet. the cleanliness, hotel facilities, staff, and transportation services were all outstanding.

Couldn't stay longer.

We had an amazing stay at this hotel! From the moment we arrived, the staff was attentive and welcoming. the indoor swimming pool was stunning, clean and never overcrowded. the restaurant provided great options for every meal, and the bar had an extensive selection of drinks. the massage service was luxurious and relaxing. Our room was spacious, with exclusive amenities and a comfortable bed.

the sauna wasn't functioning properly.

Exceptional accommodations and shuttle services. Attentive and welcoming staff. Pleasant stay with great design and service. Favorite Thai restaurant. Enjoyable gym/spa/pool facilities.

Can't fault anything about it.

Amazing golf course view! Spacious and clean rooms, with a beautiful outdoor terrace. The spa offers excellent service at a reasonable price. Buffet dinner is a good experience, especially the delicious lobster congee.

Poor service at the lobby bar and lunch buffet, despite being only a minute late. Scheduled shuttle bus service was cancelled without prior explanation.

This hotel boasts a spacious and comfortable room with a balcony that provides a golf course and lake view. the beds are comfortable and there's a choice of pillows. Breakfast is great, offering fresh brewed coffee and a wide range of choices. Various indoor and outdoor facilities available including a spa, driving range, ancient house, indoor, and outdoor pools. the plantation around the hotel provides a tropical resort feeling. the hotel provides a golf course for golfers. To do some shopping you need to take a taxi to Longgang town center or Ailian station.

Most services closed during Chinese New Year.

I had an amazing stay at a 5-star hotel in China. The amenities in the guest rooms were impressive, and the branded toiletries added a touch of luxury. The golf facilities were enjoyable, and the location was convenient, just a short taxi ride from the metro station. The buffet breakfast offered plenty of choices, and the highlight of my stay was the balcony bathtub. I would highly recommend this hotel.

The hotel's design and service were exceptional. I particularly enjoyed the Thai restaurant and the Friday dinner buffet. The staff was welcoming and attentive, providing quality accommodations and shuttle services. Additionally, the hotel gym, spa, and pool were excellent.

There was nothing I didn't like.

This hotel is a luxurious oasis, with exclusive amenities that catered to all my needs. the rooms were spacious and comfortable, with stunning views from the balcony. the spa and indoor/outdoor swimming pools were incredibly relaxing and the restaurant had a varied menu with delicious food. the garden area was well-maintained and added to the resort-like feeling.

The service was a minor issue, and the staff seemed a bit unorganized at times. However, this did not detract from the overall enjoyable experience at this hotel.

The hotel is located near the metro station, making it easy to get around the city. The room was clean and quite spacious, with a balcony looking out onto a nice view. The complementary soft drinks and snacks in the room were appreciated, and the buffet breakfast had a good range of options.

The hotel lacked atmosphere and did not have much character. The pool was quite small and underwhelming.